This Refund and Cancellation Policy applies to subscriptions purchased through UNIFEDS.COM, operated by SOFTTECH TECHNOLOGIES.
Please read this policy carefully before purchasing a UNIFEDS subscription.
Available subscription amounts include: ₹30, ₹40, ₹60, ₹100, ₹200, ₹300 and ₹400.
UNIFEDS.COM provides subscription-based services to users. The applicable subscription amount will be displayed to the user before payment.
The available subscription plans may include ₹30, ₹40, ₹60, ₹100 and ₹200, depending on the plan offered by UNIFEDS.COM at the time of purchase.
A subscription will be activated after successful confirmation of the payment.
Once the payment has been successfully completed and the subscription has been activated, the subscription is considered purchased by the user.
All subscription payments are non-refundable once the subscription has been successfully activated.
Users cannot request a refund merely because they have changed their mind, no longer require the subscription, do not use the subscription, or are dissatisfied after activation.
Subscription fees paid for an activated subscription cannot be transferred, exchanged, or converted into another subscription plan.
Once a subscription has been successfully activated, the user cannot cancel the subscription in order to obtain a refund of the subscription amount.
Users should carefully review the subscription plan and amount before confirming payment.
If money has been deducted from the user's bank account, UPI account, card, or other payment method but the UNIFEDS subscription has not been activated because of a technical or payment-processing issue, the user may contact UNIFEDS.COM support.
The transaction will be checked against the payment records and the subscription status. Appropriate action will be taken after verification of the transaction.
If the same subscription payment has been successfully charged more than once due to a technical or payment-processing error, the duplicate transaction may be reviewed.
Where a duplicate payment is confirmed, the duplicate amount may be refunded through the applicable payment method or payment service provider.
If a transaction is shown as failed or pending, users should not make repeated payments immediately without checking the transaction status where possible.
If an amount has been deducted but the transaction remains pending or the subscription has not been activated, users may contact UNIFEDS.COM support with the transaction details for verification.
Where a refund is applicable due to a confirmed duplicate payment or another transaction-related issue, the refund will normally be processed through the original payment method or through the payment mechanism supported by the applicable payment service provider.
The time taken for the amount to appear in the user's account may depend on the bank, card issuer, UPI provider, payment gateway, or other payment service provider.
If you experience a payment problem or your subscription is not activated after a successful payment, please contact SOFTTECH TECHNOLOGIES through the contact information available on our Contact page.
Please provide the following information where available:
If you believe that an unauthorized transaction has been made through your account or payment method, please notify us immediately and contact your bank or payment service provider where appropriate.
SOFTTECH TECHNOLOGIES may update this Refund and Cancellation Policy from time to time. Any revised policy will be published on this page with an updated "Last Updated" date.
By completing a UNIFEDS subscription payment, the user confirms that they have read, understood, and agreed to this Refund and Cancellation Policy.